FAQs



Where are you located?
Samantha Dulay Designs is based out of San Diego, California.


Do you ship to _____?
We currently only ship within the united stated.


Has my item shipped yet?
Your item will ship 5-7 business days after payment has been received.
Sometimes it ships sooner! If you have chosen local pick up or delivery, you will be contacted within 48 hours to confirm when your order will be ready. 


Where is my item? How long does it take to get to me?
I only ship through UPS, and it typically will arrive to you in less than a week.


I don't like my item!
I'm sorry about that. You are welcome to exchange your piece for something of equal value within 60 days of purchase. Items MUST be returned in new, unworn condition. Unless your item is defective, or damaged in shipping, all pieces are non-returnable.


Can you make me something custom?
Currently my customs are closed for the time being. In the meantime you can look back at old instagram posts to see some of the fun projects I’ve done!