Where are you located?
Samantha Dulay Designs is based out of San Diego, California.

Do you ship to _____?
We currently only ship within the united states.

Has my item shipped yet?
Your item will ship 5-7 business days after payment has been received.
Sometimes holidays and other events can affect this timeline, and we thank you for your patience.
We do batch shipping, so please be aware if you place an order Friday through Sunday, it will not ship out until the end of the following week. Please contact us if you need your order sooner, and we can make other arrangements.

If you have chosen local pick up or delivery, you will be contacted within 48 hours to confirm when your order will be ready. 

Where is my item? How long does it take to get to me?
I only ship through UPS, and as of August 2023, I have been experiencing major shipping delays. Packages can take up to a week and a half to arrive, even in the major 48 states. I apologize for the delay. 

I don't like my item!
I'm sorry about that. You are welcome to exchange your piece for something of equal value within 60 days of purchase. Items MUST be returned in new, unworn condition. Unless your item is defective, or damaged in shipping, all pieces are non-returnable.

Can you make me something custom?
Currently my customs are closed for the time being. In the meantime you can look back at old instagram posts to see some of the fun projects I’ve done!